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Blender "Err" Message

Les sujets:

  • What does the Err message mean?
  • How to fix error message on blender display

 

Cause:

  • Overheated

Étapes pour vérifier le problème:

If the blender has overheated, it will stop operation and show the message "Err" on the display.

To check the blender, follow these steps:

  1. Turn the blender knob to the Off position and unplug the blender.
  2. Allow the blender to sit for 15 to 45 minutes to cool.
  3. Plug in and test the blender after allowing time for it to cool off.
Blender Emulsion Cap Assembly

Les sujets:

  • How is the emulsion cap assembly used?
  • What are the measurements of the Blender filler cap?
  • When does the Blender cap need to be removed?

Répondre:

The emulsion cap assembly has many uses.

  • The emulsion cap is used to make fine dressings and marinades.
  • When the emulsion and filler cap is removed, ingredients can be added (even while the Blender is operating) or the tamper may be inserted into the lid.
  • The filler cap presses into the emulsion cap.
  • The emulsion cap has a 50 mL marking, as well as a 2 oz marking.
Blender Energy Use

Les sujets:

  • Is the Wolf Gourmet blender plug grounded?
  • What voltage does the Wolf Gourmet blender use?
  • What is the maximum wattage used with the Wolf Gourmet blender?
  • How many amps does the blender draw?

Répondre:

The Wolf Gourmet Blender uses a three-prong, grounded plug meant for a 120-volt outlet.

  • The maximum amp draw for the Blender is 13.8 amps.
  • The maximum wattage the Blender uses is 1656 watts.
  • See also, Blender Power Information.
Blender Excessive Vibration or Lid Lifts During Operation

Les sujets:

  • Blender vibrates excessively while blending
  • Blender moves around on counter when mixing
  • Container lid lifts during operation

Cause:

  • On unstable surface
  • Debris or oils on lid preventing good seal
  • Selected speed too high for mixture thickness

Étapes pour vérifier le problème:

  1. Verify the blender is on a stable surface.
  2. Verify the blender lid and top of the container are clean and free from oils.
  3. Reduce the speed.
  4. Use the tamper to move the mixture or add liquid if preferred.
  5. Blend smaller quantities.

Répondre:

 

 

Blender Knob Falls Off During Use

Les sujets:

  • Blender knob falls off while the unit is in use
  • Knob pops off when blending
  • Blender knob will not stay in place

Cause:

  • Speed selected is too high for mixture thickness
  • Excessive vibration
  • Broken knob

Répondre:

Ensure the blender knob is installed fully before blending if the knob falls off during use.

 

Blender LCD Display Is Blank

Les sujets:

  • Blank display screen on Wolf Gourmet Blender
  • What causes a blank blender LCD screen?
  • Why is there only a small logo on the blender display screen?
  • Display on blender is faded and dim

Cause:

  • Blender turned off due to motor overload
  • Entered Sleep mode

Étapes pour vérifier le problème:

  1. Verify the blender is plugged in to a working power outlet.
  2. Press any button or turn the selector dial to the Off position.
  3. Select the correct setting and press Start to see if the unit begins blending again.
Blender Lid Loose

Les sujets:

  • Jar lid comes loose while mixing
  • Container cover is not tight after blending something hot
  • Lid is loose after using blender in Soup mode
  • Blender vibration makes blender lid come off

Cause:

  • Excessive vibration

Répondre:

Vibration

  • Excessive vibration may occur when the rotating speed is equal to the natural vibration of the motor and blades.
  • Certain speeds and blender contents will produce this effect.
  • Either change the blender speed or start out with a smaller recipe and add food gradually to increase the recipe size and prevent the lid from coming loose.

High Temperatures

  • Exposure to higher temperatures (above typical food preparation temperatures) can affect the seal between the blender lid and jar.
  • When using Soup mode, begin with cold or room temperature ingredients. Beginning with warmer ingredients will overheat the contents, affecting the quality of the final product and possibly compromising the seal on the lid.
  • Always use caution when blending hot liquids; avoid contact with spray or steam.
Blender Manual Mode

Les sujets:

  • How does the Manual mode operate?
  • When to use the blender Manual setting
  • Can the pulse button be used in Manual mode?

Répondre:

Blender Manual ModeManual mode provides the user with direct control over operating speeds and can be used by following these steps:

  1. Turn the selector dial to Manual.
  2. Turn the speed dial to Lo. The display should read 0.00 time, Manual mode, and Lo speed.
  3. Add ingredients through the lid opening.
  4. Press the Start/Stop button.
    • The display panel shows an up arrow and begin to count up the time.
    • If adjusting the speed dial, the increasing or decreasing bars on the LCD display indicates the speed.
  5. Press Start/Stop to cease blending, and turn the speed dial back to Lo and the selector to Off.


Blender Materials

Les sujets:

  • Of what materials is the blender composed?
  • Is the blender stainless steel?
  • What is the finish of the blender?
  • Is there BPA in the blender jar?

Répondre:

The parts of the blender are made of the following materials:

  • The blender jar is made from Tritan resin, a BPA (bisphenol A) -free plastic.
  • The jar lid, jar pad, and handle are made of TPE (thermoplastic elastomers) rubber.
  • The blender jar wrap and base wrap are made of brushed stainless steel.
  • The base wrap is made of acrylonitrile-butadiene-styrene.
  • The knob is molded plastic.
  • The LCD display screen is made of black-tinted, translucent polycarbonate.
  • The tamper is high-density polythyelene.
  • The 'Wolf' logo plate is made of Nickel-plated, die-cast Zinc.
Blender Not Mixing

Les sujets:

  • Blade assembly will not move
  • Blender will not mix ingredients
  • Unit is blending too slowly

Cause:

  • Insufficient liquid
  • Mixture too thick
  • Overheated due to motor overload

Étapes pour vérifier le problème:

  1. Check the recipe to verify the correct speed and length of time for blending.
  2. Use the tamper to move the mixture around or circulate trapped air bubbles.
  3. Try mixing in smaller increments or quantity, as heavy loads and thick mixtures can decrease performance.
  4. Add more liquid to the mixture if necessary.
  5. Always add liquids first and ice last.
Blender Parts and Features

Les sujets:

  • Parts and features of Wolf Gourmet Blenders
  • What is the piece that goes into the blender lid for?
  • What is the blender tamper used for?
  • How to remove the lid or cutting blade from the blender

Répondre:

Wolf Gourmet Blenders come with several parts.

Blender Part Description
Emulsion Cap Assembly Two-piece cap has a filter cap inside an emulsion cup. The filter cap has markings for easy measuring, while the emulsion cup is used to make fine dressings and marinades. When both parts are removed, ingredients can be added or tamper may be inserted into the lid. Turn one quarter turn to the left to remove.
Lid The lid fits securely into blender jar and can be easily removed by lifting the logo tab. To keep the spout of the pitcher mess-free, place logo tab above the handle of the pitcher.
Tamper The tamper mixes thick or frozen mixtures that cannot be processed with regular blending. It prevents air pockets from forming and is a handy tool when making nut butters.
Blender Jar The extra large Tritan jar is shatterproof and BPA-free. Clearly marked with ounces, cups, and milliliters.
Cutting Blade Assembly The stainless steel cutting blade assembly is permanently installed in the blender jar.
Jar Pad Simply lift to remove the rubber pad for easy cleaning.
Control Buttons Two buttons are located on top of the base. Use START/STOP with any setting. Use PULSE with any variable speed when using the MANUAL mode.
Control Panel Display When using program settings, the display indicates the setting and a countdown timer. In MANUAL mode, the display shows variable speeds from LO to HI and count-up timer.
Selector Bezel Rotate bezel to desired blending mode: SMOOTHIE, MANUAL, ICE CRUSH, PUREE, and SOUP.
Variable Speed Control Knob When using MANUAL mode, select any speed for blending and pulsing by rotating the control knob from LO to HI. Available in black, red, or brushed.
Base Contains the motor. Do not immerse base in water.
Rating Plate Location Model number and rating information can be found under base.


See also:

Blender Power Information

Les sujets:

  • How many RPMs do Wolf Gourmet Blenders turn?
  • RPM for Wolf Gourmet Blenders on all settings, Hi, Lo

Répondre:

Wolf Gourmet Blenders operate at the following RPMs:

  • Manual mode Hi: approximately 20,500 RPM
  • Manual mode Lo: approximately 1,100 RPM
  • Approximate difference between each number speed setting is 1,940 RPM.
  • It may not be possible to hear the RPM change at higher settings. This is normal.
  • Peak power is 2.4 horsepower.
Blender Program Settings

Les sujets:

  • How are the program settings used?
  • What do Smoothie, Ice Crush, Puree, and Soup mean?
  • What setting should be selected for blending?
  • What mode to use on the blender

Répondre:

Wolf Gourmet Blender programs offer different settings and operation to achieve perfect results every time.

Program Uses Operation
Smoothie Blends frozen or fresh smoothies. Pulses five times to start, then blends on High for 45 seconds.
Ice Crush Breaks ice into small pieces for slushies and fine cocktails. Continuously pulses from Low to Medium speed for one minute.
Puree Gives a smooth, creamy consistency to pureed fruit or vegetables and a fine texture when grinding grain and making powdered sugar. Slowly increases speed from Low to High, running for one minute.
Soup Purees and heats ingredients to just under the boiling point.
  • Do not blend more than six cups.
  • Start with cold or room-temperature ingredients.
Blends for five minutes and 45 seconds.
Blender Replacement Parts

Les sujets:

  • What blender parts are available to purchase?
  • What blender accessories can be replaced?
  • Wolf Gourmet parts for blender

Répondre:

Wolf Gourmet Blender parts are available to purchase as a sales accessory.

  • Order sales accessory parts on the Wolf Gourmet E-Commerce site.
  • Wolf Gourmet parts are not available from parts distributors.

WGBL100S Blender Parts

Part Part #
Lid 990190100
Filler Cap / Emulsion Cup Assembly 990190110
Jar with Cutter Blade 990190120
32 Oz Accessory Jar 990317500
Tamper 990190130
Variable Speed Control Knob - Red 990190140
Variable Speed Control Knob - Black 990190141
Variable Speed Control Knob - Brushed Stainless 900190142
Jar Pad 990190150
Blender Stops While Blending

Les sujets:

  • Blender shut off while blending
  • Blades stopped moving while mixing
  • There is no power to the blender
  • The blender will not turn back on

Cause:

  • Overheated
  • Motor overload

Étapes pour vérifier le problème:

To check the blender:

  1. Blend smaller quantities, as a thick mixture may halt blending.
  2. Verify the blender is securely plugged in to the electrical outlet.
  3. Verify the electrical outlet has not blown a fuse or tripped a circuit breaker.
  4. Unplug the blender and allow it to cool for 15-45 minutes.
  5. Turn the dial to a Manual setting and press Start.
Blender Tamper

Les sujets:

  • How do I use the tamper?
  • What can I do with the tamper?

Répondre:

The tamper helps blend very thick or frozen mixtures. Use the tamper to remove trapped air bubbles if the mixture stops circulating or to move ingredients from the jar corners into the blade. Only use the tamper with the jar lid in place.

To use the tamper:

  1. Remove the emulsion cap. Insert the tamper through the hole in blender lid.
    • The blender jar should not be more than two-thirds full when using the tamper during blending.
    • Do not use tamper with hot liquids. See How to Blend with Hot Liquids.
  2. To help ingredients circulate, point the tamper toward the side of corners of the container if needed. Do not force the tamper deeper into the container and closer to the blades.
Burning Odor While Blending

Les sujets:

  • Hot, eletrical burning odor while blending
  • Smell of burning wires when the blender is turned on
  • Blender smells like smoke

Cause:

  • Insufficient amount of liquid in blender
  • Mixture is too thick for the blades to smoothly rotate
  • Overheated due to a motor overload

Étapes pour vérifier le problème:

  1. Add liquids to the blender first, before turning on to prevent the blades from binding.
  2. Turn off the blender and allow to cool.
  3. Heavy use may cause curing of motor windings.
    • The smell may quickly dissipate after a few heavy uses.
    • All motors are tested before sold however all of this odor may not burn off in testing.
    • If smoke is visible, discontinue use.

 

Cleaning the Blender

Les sujets:

  • How should the blender be cleaned?
  • What blender parts are dishwasher safe?

Répondre:

Some cloudiness may be natural after use. The minerals from fruits, produce, and leafy greens, in addition to the oils of various nut butters, can sometimes cause a film to form on the blender jar.

These guidelines should be followed when cleaning the blender:

  • The base, control panel, and cord should be wiped with a damp cloth or sponge.
  • The blender jar should be hand washed only.
  • The blender lid, emulsion cap assembly, tamper, and jar pad may be washed in the dishwasher or with hot, soapy water.
Part Cleaning
Base, Control Panel, Cord Wipe with a a damp cloth or sponge. Do not use abrasive or corrosive cleaners.
Blender Jar Hand Wash Only. Alternative is to fill jar halfway with water and add 2-3 drops of dish soap. Blend for 30 seconds. Rinse and dry throughly.
For more through cleaning, sprinkle 1/4 cup baking soda in blender. Add 1 cup white vinegar. Mixture will bubble. When bubbling subsides, add 2 cups water and blend on the Soup cycle. Wash any remaining residue with dish soap and water. Rinse thoroughly.
Blender Lid, Emulsion Cap Assembly, Tamper, Jar Pad These items can be washed in a dishwasher. Do not use the SANI setting when washing in the dishwasher. SANI cycle temperatures could damage product. Parts may also be washed with hot, soapy water. Care should be taken when handling the cutting blade assembly since it is very sharp. Rinse and dry thoroughly.
Cleaning the Blender Jar

Les sujets:

  • Blender jar cloudy
  • Blender jar stained
  • What is the proper method for cleaning the blender jar with food residue?

Répondre:

For everyday cleaning, fill jar halfway with water and add 2-3 drops of dish soap. Blend for 30 seconds. Rinse and dry throughly.

For more through cleaning:

  1. Sprinkle 1/4 cup of baking soda in the blender.
  2. Add 1 cup of white vinegar.
  3. Once the bubbling has subsided, add 2 cups of water and blend on 'Soup' cycle.
  4. Wash any remaining residue with dish soap and water.
  5. Wash and dry thoroughly.

Note: If the blender is used to blend abrasive foods (e.g. bread crumbs), the blender jar may become scratched and appear cloudy. There is no recommended cleaning method to reverse this damage. This happens with all plastic blender jars regardless of manufacturer.

Wolf Gourmet High Performance Blender Sales, Feature, and Accessory Information

Les sujets:

  • What comes with the Wolf Gourmet High Performance Blender?
  • What features does the Blender have?
  • What accessories are available for the WG High Performance Blender?
  • What are the model WGBL100S sales information, features, and accessories?

Répondre:

High Performance Blender Webpage

  • Product images
  • Product videos
  • Overview
  • Features
  • Options and accessories
  • Handle options
  • Specifications and manuals
  • Cooking tips
How to Blend with Hot Liquids

Les sujets:

  • What steps to take when blending hot liquids
  • Is it safe to use hot ingredients in the blender?

Répondre:

When blending hot liquids, avoid contact with spray or steam by doing the following:

  • Always blend on the lowest speed.
  • Never exceed the 7-cup level.
  • Always keep hands and exposed skin away from the lid opening.
  • Do not use the tamper when blending hot liquids.

To add liquid ingredients while blending:

  1. Slowly remove the filler cap to the side. The emulsion cup will stay in the lid and has a small opening in the center to allow liquid ingredients to slowly drizzle into the blender jar.
  2. Slowly add the liquid ingredients.

To add solid ingredients while blending:

  1. Wait for product blending to stabilize.
  2. Slowly remove the filler cap to the side to release pressure and steam.
  3. Remove emulsion cup.
  4. Slowly add solid ingredients.

Always remove the emulsion cap assembly to release steam after blending. To release steam:

  1. Lift the filler cap to the side to release initial pressure and steam.
  2. Remove emulsion cup to allow the remainder of the steam to release.
How to Use Wolf Gourmet Blender

Les sujets:

  • How to use the Wolf Gourmet Blender
  • How does the blender work?
  • How to use program settings

Étapes pour vérifier le problème:

The display panel shows the program selected and the duration time of the program.

  1. Remove the lid.
  2. Add the ingredients.
  3. Replace the lid.
  4. Press Start/Stop.
    • The display panel shows a down arrow and begins to count down.
    • The blender automatically stops at the end of the program, and "END" appears on the display.
  5. To stop the blender at any time during the program, press Start/Stop.
    • If reactivated by pressing Start/Stop again, the program will start at the beginning.
  6. Rotate the selector bezel to Off to turn off power.

Répondre:

WARNING:

  • When blending hot liquids, avoid contact with spray or steam by:
    • Always removing the emulsion cap assembly.
    • Always beginning blending on the lowest speed.
    • Never exceeding the 6-cup level.
    • Always keeping hands and other exposed skin away from the lid opening.
  • Wolf Gourmet does not recommended using the blender to grind coffee beans.
  • The base of the Wolf Gourmet blender will heat up during use. This is considered normal.

Refer to the Wolf Gourmet Blender Use and Care Guide for further information.

Wolf Gourmet Blender Dimensions and Capacity

Les sujets:

  • How big is the Wolf Gourmet Blender?
  • Wolf Gourmet Blender dimensions
  • Will the blender fit under cabinets?
  • How many ounces does the blender jar hold?

Répondre:

The Wolf Gourmet Blender is sized to fit under standard-size cabinets.

  • Overall dimensions: 7-1/2"W x 20-1/4"H x 9"W
    • The height dimension is with the tamper stored in place.
    • Height without the tamper in place is 17-1/2".
  • Weight: 13 lbs
  • 64 oz. extra large jar
    • 6-1/2"W x 9"H x 6-3/4"D
  • 32 oz. accessory jar
    • 5-3/4"W x 9"H x 6"D
  • Jar dimensions are without lid, and include handle.
  • Height of both jars is 10" with the lid in place.
Wolf Gourmet Blender Leaking

Les sujets:

  • Why is the blender leaking?
  • Why is liquid splashing from the container?
  • How to fix a leaking blender container

Cause:

  • Too much liquid in mixture
  • Blender container too full
  • Lid not on properly
  • Filler cap not in place
  • Container cracked
  • Liquids leaking through cutter assembly

Étapes pour vérifier le problème:

  1. Check the recipe to ensure the correct blending speed and duration.
  2. Try mixing in smaller increments or quantity, as larger mixture amounts may splash more.
  3. Add more solids to the mixture if necessary.
  4. Always add liquids first and ice last.
  5. Ensure the filler cap is in place during blending.

Répondre:

If the blender container is cracked or liquids are leaking through the cutter assembly, replace the container. Use of the blender with a leaking container can cause damage to the base and motor.

Wolf Gourmet Blender Pulse Button

Les sujets:

  • How does the Pulse mode operate?
  • When should the Pulse setting be used?
  • Can the Pulse button be used in the Manual mode?

Répondre:

The Pulse setting can chop or mix ingredients. Use it with the Manual setting.

To use Pulse:

  1. Turn the selector dial to Manual.
  2. Rotate the speed control knob to Lo.
    • The display panel shows 0:00 time, Manual, and Lo.
    • Adjust to a higher speed after starting blender.
  3. Open the lid.
  4. Add ingredients.
  5. Replace the lid.
  6. Press the Pulse button.
    • The LCD panel shows an up arrow and begins to count up the time spent blending.
    • To increase the speed, rotate the speed control knob clockwise. The increasing bars on the LCD display indicate the speed.
  7. Hold the Pulse button for the desired time.
  8. Rotate the speed control knob back to Lo.
  9. Rotate the selector dial to Off.
Wolf Gourmet Blender Use and Care Guide

Les sujets:

  • How to use Wolf Gourmet Blender
  • Cleaning tips for Wolf Blender
  • Troubleshooting for Blender model
Wolf Gourmet Countertop Appliances Energy Use

Les sujets:

  • What voltage does my Wolf Gourmet appliance use?
  • What is the maximum wattage used with my Wolf Gourmet countertop appliance?
  • How many amps does my Wolf Gourmet Toaster, Countertop Oven, or Blender draw?
  • Electrical Requirements for Wolf Gourmet appliances

Répondre:

For energy usage, including max running amps for Wolf Gourmet Countertop Appliances, refer to:

Refer to the product Use and Care Guide for further information.

If these steps do not resolve the issue, no further troubleshooting advice is available. Contact the Wolf Gourmet Customer Care Team at CustomerService@Subzero.com, or call (844) 885-8770, Monday-Friday, 8:00 a.m. - 5:00 p.m. CST.

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